Welcome to Prestue (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how Prestue collects, uses, stores, and protects your personal information when you visit or make a purchase from prestue.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following types of information:

Personal Information

  • Full name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history

Device Information

We automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Pages viewed
  • Referral source
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate order updates
  • Verify transactions and prevent fraud
  • Improve our website and services
  • Personalize your shopping experience
  • Send promotional emails (only where permitted by law or with your consent)
  • Comply with legal obligations

Payment Information

We do not store or have direct access to your complete payment card information.

Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.

Cookies

Prestue uses cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Logistics providers
  • Website hosting providers
  • Analytics providers
  • Customer support platforms
  • Government authorities when required by law

These service providers are only permitted to use your information to perform services on our behalf.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission is completely secure, we continually work to maintain appropriate security measures.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the email below.

International Data Transfers

Because we serve customers worldwide, your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure your information receives an appropriate level of protection.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Prestue

Website: prestue.com

Email: support@prestue.com

We aim to respond to privacy-related inquiries within 24–48 business hours.