Welcome to Prestue (“Prestue,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of prestue.com (the “Website”), including any purchases made through the Website.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using this Website, you represent that you are at least 18 years old or have the permission of a parent or legal guardian and are legally capable of entering into binding agreements.

2. Products and Availability

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or description errors.
  • Update product information at any time.
  • Modify or discontinue products without prior notice.
  • Limit the quantity of products purchased by any customer.

Product images are for illustration purposes only. Actual products may vary slightly due to manufacturing differences, lighting, or display settings.

3. Pricing and Payment

All prices displayed on the Website are shown in the applicable currency at checkout unless otherwise indicated.

Payment must be received and successfully authorized before an order is processed.

We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is detected.

4. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of the order.

An order is accepted only after it has been processed and shipped.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability
  • Pricing errors
  • Payment authorization failure
  • Suspected fraud
  • Violation of these Terms

If payment has already been collected for a cancelled order, a full refund will be issued to the original payment method.

5. Shipping

Orders are generally processed within 1–3 business days after payment confirmation.

Estimated delivery time is 20–40 business days, depending on destination, customs processing, weather conditions, and carrier operations.

Shipping estimates are not guaranteed and may vary due to circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

We offer 30-Day Free Returns on eligible products.

Returned items must:

  • Be requested within 30 days after delivery.
  • Be unused and in their original condition.
  • Include original packaging and accessories.
  • Be accompanied by proof of purchase.

Refunds will be issued after the returned item has been received and inspected.

Please refer to our Shipping & Returns Policy for complete details.

7. Order Cancellation

Orders may be cancelled before they have been processed or shipped.

Once an order has been shipped, it cannot be cancelled but may be eligible for return under our Returns Policy.

8. Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Videos
  • Website design

is owned by or licensed to Prestue and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes.
  • Interfere with the security or operation of the Website.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Violate any applicable laws or regulations.

10. Disclaimer of Warranties

The Website and all products and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We make no warranties, express or implied, regarding:

  • Product availability
  • Website operation
  • Accuracy of information
  • Continuous or uninterrupted access

11. Limitation of Liability

To the maximum extent permitted by applicable law, Prestue shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the Website
  • Inability to use the Website
  • Product delays
  • Shipping delays
  • Data loss
  • Business interruption

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

12. Indemnification

You agree to indemnify and hold harmless Prestue, its affiliates, employees, officers, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the Website.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Services

The Website may include links to or integrations with third-party services, including payment processors, shipping providers, and analytics services.

We are not responsible for the content, policies, or practices of third-party websites or services.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes become effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the operation of Prestue, without regard to conflict of law principles.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Prestue

Website: prestue.com

Email: support@prestue.com

We aim to respond to inquiries within 24–48 business hours.